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研究成果

社區導入物聯網及智慧化服務之調查研究

計畫主持人: 羅時麒
協同主持人: 陳嘉懿
執行單位:
執行期程:
GPN:
ISBN:
MOIS:
組別: 環境控制組
執行方式: 協同研究
關鍵詞: 智慧社區、物聯網、智慧化服務
參考文獻:

中文摘要


ㄧ、研究緣起

物聯網科技應用於智慧化居住空間,為現階段智慧化環境發展之重要課題,本案在「107 年度智慧化居住空間產業發展推廣計畫」之下,辦理建築物智慧聯網、大數據整合應用之研究,期配合行政院推動政府開放資料、物聯網之政策目標,加強探討建築物智慧聯網及大數據應用發展課題。本研究將就物聯網架構進行綜合比對與檢討,提出需求架構及推廣策略,作為後續推展智慧建築或社區結合物聯網應用之參考。藉由本研究完成國際物聯網之標準資料及重要產業技術發展調查。透過對我國未來10年智慧建築或社區導入物聯網及相關服務之應用情境描繪,研提我國智慧建築或社區導入物聯網及相關服務之發展架構及後續研究課題建議。

二、研究方法及流程

本研究將透過文獻蒐集分析、案例調查分析、專家訪談、情境建構、智慧建築物聯網專業服務之跨領域諮詢合作(窄頻物聯網系統、建築物控管系統、智慧服務系統)等方法,進行物聯網於智慧社區應用服務之案例推演與發展建議分析,根據本研究過程所累積之調查與成果歸納,透過研究團隊討論、情境案例推演與專家座談意見驗證,提出後續研究方向與細部發展之建議。本案依原服務建議書所規劃之研究時程進度,完成預定之工作項目,如下:

1.物聯網國際標準、案例及產業技術發展調查(詳見第二章):包含國際標準、權威期刊書籍等文獻蒐集分析。物聯網相關技術架構分析、專家訪談及案例調查(完成全球相關應用案例及北、中、南共四處案例6位專家之現地訪談調查。詳見附錄三之調查紀錄)。

2.智慧建築及社區物聯網服務之未來應用情境(詳見第三章):包含智慧生活服務系統及建築物控管系統之應用情境,物聯網之應用情境描繪、案例情境衍生之社區需求與技術發展架構等。

3.社區導入物聯網智慧服務之發展架構研擬(詳見第四章):包含兩次專家座談會意見彙整、社區導入物聯網智慧服務之發展架構建議及課題探討、後續研究課題的跨領域工作會議討論結論。

三、重要發現

1.本研究運用本次所蒐集之ISO文獻,提出第二章第二節之社區導入物聯網智慧服務之發展流程,並作為第三章第三節中發展應用情境描繪之方法依據。

2.台灣目前智慧建築及社區在導入物聯網應用上,仍屬實驗場域測試階段,測試項目以單項技術或產品為中心的服務為主,尚未進到以居民為中心的跨技術整合服務概念。目前整合型服務仍以既有穩定的自動化工控及網際網路技術為主。各大電信公司在付費頻段的窄頻物聯網仍在應用服務開發及用戶探索的階段,對於住宅社區用戶尚未形成清楚的服務內容及商業模式。因此以台北市政府為例,成立智慧辦公室以鼓勵透過PPP(公私參與) 的方式來進行實境測試。透過跨界溝通,由政府、社區主管單位,邀集相關廠商業者、產業公協會等,一同研商社區相關的整合如何進行,以形成住宅社區應用領域之物聯網生態系,共創社區福祉及產業商機。

3.未來十年情境描繪的部分,專家多數同意案例情境中所呈現優先以智慧公宅社區作為物聯網導入試點的概念,未來再普及到民間新建及既有住宅社區。從大街廓千戶公宅社區場域中,本研究將應用服務的規畫,區分為住宅建築物內專有及共用空間、社區外部空間三類型,由於住宅內專有空間需求差異大,需個別客製化設計。因此情境中主要針對建築物內共用部分及社區外部空間進行物聯網智慧服務導入項目之建議,透過專家及專業服務團隊一同參與案例情境工作坊腦力激盪後,收斂成為第三章第三節所建議之發展架構內容。

4.針對社區導入物聯網智慧服務發展架構的探討,本研究透過由下而上(bottom-up)及由上而下(Top-down)兩種方式加以進行,先由智慧公宅社區案例情境,進行智慧應用的垂直服務架構及短中長期發展模擬;隨後,再由目前科技發展趨勢及物聯網層級架構,檢討場域、載體、感測、網路、資安、平台、AI、服務等各面向之短中長期發展架構建議。(請參見表 4 3. 智慧建築或社區導入物聯網及相關服務之發展架構)

5.針對未來研究課題建議,本研究透過專家意見收斂,歸納為五項立即可行及三項中長期可行之建議,此八大課題足作為政府思考推動社區物聯網智慧化服務時,需要深入面對的挑戰及解決的議題。最後研究團隊再由五項立即可行之建議,收斂為三項具體工作項目,作為本年度主要建議事項,提列於第五章第二節中作為本研究之總結。

四、主要建議事項

建議一:

進行《建築及社區雲公共資訊應用指引》研究:立即可行建議

主辦機關:內政部建築研究所

協辦機關:內政部營建署、財團法人國家實驗研究院高速網路與計算中心、交通部、衛生福利部、財團法人資訊工業策進會智慧系統研究所

說明:提供社區智慧應用開發單位及社區管理單位,作為開發社區雲之參考,使社區雲可逐步銜接政府既有公共開放資訊應用項目,如:民生公共物聯網、ptx (公共運輸整合資訊流通服務平台-公車、計程車服務)、台灣健康雲等。

建議二:

進行《建築及社區雲之物聯網資料庫架構》研究:中長期建議

主辦機關:內政部建築研究所

協辦機關:財團法人資訊工業策進會智慧系統研究所、財團法人工業技術研究院、台灣智慧城市產業聯盟

說明:從資訊運用實務面,分析既有建築系統資料格式,擬定建築及社區雲資料庫之架構,建構物聯網社區的共通資訊模型(Common Information Model),提供多系統整合的介接橋梁,建構資源與數據的統整應用架構,作為有關單位溝通後續發展擴充、及訂定相關資訊開放架構法令之依據。

建議三:

進行《住宅社區資安應用技術規劃準則》研究:中長期建議

主辦機關:內政部建築研究所

協辦機關:內政部內政部營建署、行政院資通安全處、國家通訊傳播委員會、財團法人資訊工業策進會科技法律研究所、財團法人資訊工業策進會資安科技研究所、(台灣電力股份有限公司、台灣自來水公司、自來瓦斯公司、中華民國電梯協會、經濟部工業局)

說明:建議參考「資訊安全管理法(1070606)」、「行動應用App基本資安檢測基準」、歐盟GDPR等規範,據以檢討《社區智慧化服務關鍵基礎設施所衍生資訊安全問題》,並檢討水、電、瓦斯自動讀表、電梯智慧化服務所需讀取之關鍵資訊,於住戶資料的使用授權及業管單位之權責關係。



英文摘要


I、Introduction

IoT technology applications to the construction of smart living space is an important issue for current development in intelligent environment. This project, as a sub-project of "ABRI Industrial Promotion Plan for Intelligent Residential Space 2018 ", will focus on the integrated applications of intelligent building network and big data. Following the objectives of the Executive Yuan policy in promoting the government's open data and IoT, we should strengthen killer-apps development of building IoT and big data, in order to enlarge the influence of the research achievements on society and industry. This study will be based on the framework of IoT and provide in-depth review for the relevant requirements framework and promotion strategy, as a follow-up reference, for the implementation of intelligent building/community combination of IoT applications. The expected objectives of this project are: (1) to cmplete the survey of international standards and important Industrial technology development; (2) to develope related smart services scenarios for the next 10-years IoT-embedded intelligent building/community; and (3) to develope the framework and follow-up research proposals for Taiwan's intelligent building/ community with IoT-enabled smart services.

II.Research Methods and Process

The research process of this study will be through the methods of literature review, case studies, expert interviews, service scenario depictions, integration of professional adivisory services (from LPWAN IoT system, building control system, intelligent service system and so on), then to achieve the use case deduction and suggestion analysis of the IoT-enabled smart services development in the Smart Community Applications. Based on the investigation and results accumulated in the process of this study, and the research team will come up with a few proposed IoT-enabled smart service scenarios and have the concepts proven by the expert consultation. The project is completed based on the previous proposed schedule with work items as follows:

1.International IoT standards, use cases and industrial technology development survey (see Chapter 2): including international ISO standards, important journals, books and other literature collection and analysis. IoT-ecological technical architecture analysis, expert interviews and case studies (complete global application cases and local interviews with 6 experts from northern, central and southern Taiwan. See the survey records in appendix III). 

2.The future IoT-enabled service scenarios for smart buildings and communities (see Chapter 3), including scenarios of Smart Daily Living Service System and of Building Control System applications and IoT-enabled scenario depictions derived from the Community Demand-Technology Matrix Table. 

3.The Development Roadmap of IoT-enabled Smart Services (see Chapter 4): including two expert symposium and several cross-domain work meetings over the topics for future studies, in order to provide insights on integration and develope the final outcome of this project – the Roadmap of IoT-enabled Smart Services that will introduce to the community in the near future. 

III.Major Outcomes

1.This study uses the ISO documents introduced in Chapter 2.2, and achieved an IoT smart service development process, as the basis for developing the depictions of IoT application scenarios in Chapter 3.3. 

2.At present, in Taiwan, IoT-enabled smart buildings and residential areas are still in pilot field testing stage, and the testing project is mainly based on technology-specific or product-centric services, and has not yet entered into a resident-centric cross-technology integration service concept. At present, the integrated services still use the traditional BA control plus Internet technology as the main. The LPWAN IoT applications is still in service development and user exploration stage. It has not formed a clear service content and business model for residential community users. So take the Taipei City government as an example, they set up a smart office to encourage real-environment testing through PPP (public-private participation). Through the cross-border communications, the Government, district authorities, invited related manufacturers, industrial associations and so on, together with the relevant integration of the community stakebolders, to form an IoT ecosystem for residential area to create community welfare and industrial opportunities.

3.In the context of the next decade, the majority of experts agree to choose public housing community as the concept proof site of the IoTs. Then it will be popularized to the new and existing residential community in the future. In a thousand households communitiy project, this study divided the design of the service into three space types, ie. Private space in buildings and public space in buildings, and the outdoor space of the community. Exclusive of the private customized space designs, shared part of the building and the community outside space are two types for the IoT Intelligent Service recommended in this project . Through the expert and professional consultancy participated in the case-based brainstorming workshop, it convergenced into a proposed development framework in Chapter 3.3.

4.Based on the study of the development structure of the IoT Intelligent Service, this research is carried out by the bottom-up and top-down approaches, and the vertical service architecture and short-to-long-term development simulation of intelligent application are carried out by the case scenario of intelligent public housing community. From the current technology development trend and the IoT hierarchy, we will review the short- to long-term development architecture proposals of test field, carrier, sensing, network, security, platform, AI and service. (see Table 4.3)

5.In view of the proposals for future research, this study, based on the convergence of expert opinions, has been summarized into five immediate and three mid-/long-term proposals, which are sufficient for concerning the challenges and issues that the government needs to face in order to promote the IoT-enabled smart services in the community. Finally, the research team, with five immediate and feasible suggestions, converges into three specific work items as the main suggestions for the current year, and is summarized in the Chapter 5.2 as a conclusion of this study.

IV.Suggestions 

1.To initiate the research of "Guidelines for the Application of Cloud Open Data in Buildings and Communities": an immediate and feasible proposal.

Organizer: ABRI

Co-organizer: CPAMI, NCHC, MOTC, MOHW, III.

It is suggested to provide a “Cloud Development Guide for Residential Community Management”, in order to gradually enhance the community’s utilizations of government's existing public open data, such as: Civil IoTs in Taiwan, PTX (public transport integrated information, bus & taxi circulation service platform), and Taiwan’s Health Cloud, etc.

2.To initiate the research of “an IoT Database Framework for Smart Building and Community Cloud”: a mid-term or long-term proposal. 

Organizer: ABRI

Co-organizer: III, ITRI, Taiwan Smart City Solutions Alliance.

It is suggested that, from the perspective of information application, to analyse the existing building system data format, to establish the framework of data architecture of the building and Community Cloud, to build the Common Information Model (CIM),  and to provide an interface bridge for multi-system integration in order to integrate the resources and data application into a basic framework for further expansion and related-regulation legislation.

3.To initiate the research of "The Information Security Planning Guidelines for Residential Community Applications": a mid-term or long-term proposal. 

Organizer: ABRI 

Co-organizer: CPA, Ministry of Interior, Executive Yuan Security Department, NCC, III, etc.

It is suggested to refer to "Information Security Management Act (1070606)", "Basic Safety Testing Benchmark for Mobile Apps", and the EU GDPR, to review the information security issues arising from the key infrastructure of Community intelligent service, and review the water, electricity, gas automatic metering service. To make sure the key household data in Intelligent service is leagally authorized and released.